Terms of Use

1. Acceptance

By accessing h2go.digital ("Site") or engaging H²GO Strategic Lab ("H²GO") services, you agree to these Terms. If you do not agree, do not use the Site or our services.

2. Services

H²GO provides strategic consulting, technology development, design, and financial management. Each engagement is governed by a separate service agreement that specifies scope, deliverables, timelines, and pricing. These Terms apply to all interactions with our Site and services unless superseded by a specific service agreement.

3. Strategy Sessions

Free Strategy Sessions ("FIS") are diagnostic consultations with no purchase obligation. Information shared during these sessions is confidential and subject to our Privacy Policy. H²GO reserves the right to decline or reschedule sessions at its discretion.

4. Intellectual Property

All content on this Site — including text, design, code, animations, trademarks, and the H²GO brand — is owned by H²GO Strategic Lab and protected by US and international intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

Deliverables created under service agreements: upon full payment, you receive a perpetual, non-exclusive license to use the deliverables for your business. Source code ownership is specified in each service agreement.

5. Client Obligations

• Provide accurate and complete information
• Respond to requests within agreed timelines
• Not use our services for illegal or fraudulent purposes
• Maintain confidentiality of shared credentials and access

6. Payment & Refunds

Payment terms are defined in individual service agreements. Unless stated otherwise: invoices are due within 15 days of issue. Late payments may incur a 1.5% monthly interest charge. Refunds are evaluated case-by-case; completed work is non-refundable.

7. Limitation of Liability

H²GO provides services on a best-effort basis. We do not guarantee specific business outcomes such as revenue increases, lead volumes, or ranking positions. Our liability is limited to the total amount paid by you for the specific service in question during the 12 months preceding the claim. H²GO is not liable for indirect, incidental, or consequential damages.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This includes business strategies, financial data, trade secrets, and technical implementations. This obligation survives termination of services for 3 years.

9. Termination

Either party may terminate ongoing services with 30 days written notice. Upon termination: (a) outstanding invoices become immediately due, (b) client receives all completed deliverables, (c) each party returns or destroys the other's confidential information. Service-specific termination terms in individual agreements take precedence.

10. Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association, conducted in Florida. Each party bears its own costs unless the arbitrator determines otherwise.

11. Changes

We may update these Terms. Material changes are communicated via Site notification. Continued use after changes constitutes acceptance.

12. Contact